Frequently Asked Questions
Everything you need to know about enhancing your living space with iMartDecor.
How long does shipping take for home decor items?
Standard shipping typically takes 5-10 business days depending on your location. For larger furniture pieces, delivery may take up to 14 business days to ensure extra care during transit.
What is your return policy for damaged or unsatisfactory products?
We offer a 30-day return policy. If your item arrives damaged or doesn't fit your space, please contact our support team within 48 hours of delivery to initiate a replacement or a full refund.
Are the colors of the products accurate to the photos?
We strive for the highest color accuracy; however, due to professional studio lighting and variations in monitor settings, slight color differences may occur between the screen and the physical product.
Do you offer international shipping?
Yes, iMartDecor ships to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.